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Case Studies 

"Breakthrough is most helpful in the way that it efficiently surfaces candidates with the most compelling backgrounds for the specific role. Through its custom filtering process, it saves us time by highlighting the most role-aligned candidates earlier into the process allowing for a smoother and more seamless experience for our team"

- Lauren Brenner, VP People

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Company Overview

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Candid (www.candidpro.com) is a fast-growing dental technology company focused on improving access and outcomes of orthodontic care through innovative, tech-enabled solutions. As Candid scaled its operations, the recruiting team faced a growing volume of applicants for high-demand roles across the organization.
With hiring velocity increasing, Candid needed a way to evaluate candidates faster—without sacrificing the depth and context required to make strong hiring decisions.

The Challenge

Candid’s recruiting team was reviewing hundreds of resumes per role, often under tight timelines. They faced:

  • Time-intensive resume reviews: hours of review were required before top candidates could be identified and moved into the interview process 

  • Limited resourcing: single recruiting managers were responsible for multiple roles leading to potentially unmanageable workloads

  • Ineffective ATS solutions: current ATS solutions available were both expensive and not trusted by the business

As resume volume crossed into the thousands, the team needed a solution that could dramatically reduce manual review time while improving insight quality, not just speed.

The Solution

Candid integrated Breakthrough with their Greenhouse ATS to support high-volume candidate analysis across key hiring workflows.
 

Breakthrough enabled the recruiting team to:

  • Effectively analyze resumes at scale

  • Surface nuanced and contextual candidate insights

  • Reallocate recruiter resources to decision-making, not manual screening

 

By embedding Breakthrough directly into their hiring process, Candid transformed how recruiters engaged with candidate data—saving hours of manual review, strengthening candidate insights and filling roles more quickly.

Results

With Breakthrough, Candid has achieved:

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  • 90% time savings on resume reviews

  • 2,000+ resumes analyzed to date

  • Greater consistency and context across candidate evaluations

  • Faster shortlisting for high-volume roles and an applicant tracking system (ATS) integration

 

Lauren Brenner, Vice President of People at Candid:


“Breakthrough is most helpful in the way that it efficiently surfaces candidates with the most compelling backgrounds for the specific role. Through its custom filtering process, it saves us time by highlighting the most role-aligned candidates earlier into the process allowing for a smoother and more seamless experience for our team.”
 

Maggie Krudwig, Recruiting Manager at Candid:


“I look forward to continuing to utilize this service as it has offered great insights into candidates’ experiences in an efficient manner.”
The result: recruiters spend less time screening and more time engaging top candidates—improving both speed and quality of hire.

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